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RESEARCH
AI That Acts: What IT and Security teams are really buying, and what it takes to earn their trust
IT and security leaders are done settling for AI that just talks. According to new G2 research, the market has shifted from AI that advises to AI that acts, but only under strict conditions. Buyers want autonomy, not blind trust: 99% cite governance and regulatory risk as a gating factor, 67% require human approval before AI can act, and 83% won't move forward without proof through transparency, audit trails, and rollback. At the same time, 85% admit their visibility across the IT estate is still only partial, and 84% name AI or automation as a top priority for the next 6 to 18 months. Download the report to see exactly where your peers stand, and what separates AI they trust from AI they won't touch.
Download this report and you'll learn:
- What "AI that acts" actually means in practice, and which low-risk actions leaders are already pre-authorizing
- The exact trust checklist vendors must pass: explainability, audit trails, access controls, and rollback, before AI earns the right to act
- Why 85% say visibility gaps are capping automation, and how to close them before scaling AI
- How to position for the next wave of AI: before it moves from "on the radar" to "in the roadmap"
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